Front OfficeNan · Check-in, room questions, general help
WAawake · idle
AI CONCIERGE · LIVE EXPERIENCE
Watch a guest request
move in real time.
Tap the phone, type anything, or let Sky play the first request for you. See the answer, the language, and the right staff desk light up together.
What this demo shows
Guest asks → Sky answers → the right person gets the context.
24/7 instant answers 20+ languages Human handover built in
AUTO-DEMO REPLAYING▶ approved results replay automatically · no AI credits used
AI CONCIERGE · 24/7
Mango SkyResort
Friendly · instant · 20+ languages
auto-opens in 5s what the guest seesTHE PHONE
OPERATIONS BOARDwhat your team sees
0guest replies
0handed to staff
20+languages
Housekeeping & LaundryMalee · Cleaning, laundry pickup, amenities
LINEawake · idle
Mango Terrace RestaurantSomchai · Tables, dietary needs, hours
WAawake · idle
Orchid SpaPloy · Treatments and appointments
TGawake · idle
Transfers & ToursAnucha · Airport, island trips, taxis
WAawake · idle
MaintenanceDech · Repairs, safe, air-con, wifi issues
LINEawake · idle
Sky answers in the guest's own language and shows you which one.
HOW IT PROTECTS YOUR TEAM'S DAY
The light work goes to Sky.
The important work stays human.
Instead of each channel buzzing the same question at your staff, Sky becomes the front line. Repetitive requests are answered instantly and quietly. The things that genuinely need a person — a complaint, a special setup, a sensitive conversation — are routed with context to the desk that is on shift.
Sky handles 24/7the repeatable 80%
- Opening hours, WiFi, pool and rooms
- Where the iron lives in every room
- Dietary-friendly dishes from the menu
- Transfer prices, tours and spa menu
- Replies in the guest's language
- Logs every request with context
A guest asking “where is my iron?” never needs to interrupt a busy housekeeper.
Your people focus onthe human moments
- Welcomes, birthdays and special setups
- Complaints and sensitive situations
- Confirming bookings and adding value
- Rolling towels, fixing A/C, serving dinner
- Only the requests for their desk arrive
- Off-shift staff stay off-shift
Each desk is a WhatsApp / Telegram / LINE group with the people who work it. Those on shift reply — the rest sleep.
1Guest asks in their languagewebsite · WhatsApp · LINE · Telegram2Sky answers instantlyonly approved knowledge3Real requests route to the right deskcontext attached · staff pinged4Staff confirm, guest relaxesnobody repeats anything
0handoffs sent with full context
0instant guest answers tonight
∞questions Sky never drops
0missed after-hours requests
READY WHEN YOUR GUESTS ARE
Want this concierge answering YOUR guests tonight?
We build it on your approved knowledge, your channels and your team — with human handover whenever it matters.
Get the AI Concierge for my business Free AI Growth Audit · no commitment · reply in minutes